providing peace of mind
Our property management team is there to make sure that your tenancy is conducted smoothly and without hassle. With over one hundred and fifty properties to manage they have a wealth of experience, continuously updated in-house and external training, ensuring they are fully versed in the latest procedures and legislation.
Over many years we have developed excellent working relationships with a wide variety of trades: plumbers, electricians, cleaners, painters, designers, decorators and handymen. All have been vetted to ensure that they are fully qualified and insured. As we use them regularly you can enjoy the benefits of our buying power – preferential rates and prompt, reliable service.
As every property management commission is different we tailor our services to your precise requirements. We cover:
We collect all rental monies and forward them direct to your bank, sending you a monthly statement of account. We will pursue any rent arrears and, if necessary, advise and assist with legal proceedings.
First we organise professional cleaning of the property and ensure that the correct number of keys is cut. If refurbishment or redecoration is necessary we will advise you. Then if you wish, we can arrange for this to be carried out by our specialist trades people.
We will act as the contact point for the tenants, dealing with any day-to-day queries and the handling of any minor repairs. Where a more complex maintenance issue arises, we will first liaise with you, and then pursue the agreed solution.
We will contact the relevant authorities for gas, electricity, water and council tax to ensure that all accounts are transferred, and arrange for settlement of any final bills.
On your instruction we will arrange to receive and settle all service charges, ground rent and similar bills.
We will undertake periodic property inspections and advise on the condition of the property and any necessary remedial action. We will also ensure that the property complies with current legislation and arrange for safety certificates as required.
At the end of the tenancy we will prepare a report, based on ARLA’s guidelines on dilapidation claims, and negotiate any deposit deductions on your behalf. If no agreement can be reached, the dispute will be referred to the deposit scheme’s arbitration service. We will arrange to have the property cleaned and prepared for the next tenancy, or for return to you.
North London Estates are open from 9am – 5.30pm Monday to Friday. For your convenience, we are also available early in the morning and late in the evening for viewing purposes.
Please call us on: 020 7160 0484